Subscribers and imports
How people get onto your list, what the statuses mean, and what happens to the addresses that were never going to work.
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Your subscriber list
How the subscriber list works in Issue Mint: the six statuses, the five sources, search, the engagement filter, bulk actions, and a CSV export that follows your filters.
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Adding somebody by hand
What the add-subscriber dialog asks for, whether the person gets a confirmation email, the domain check that runs before the address is accepted, and the four refusals.
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Importing a CSV
The import flow end to end: file limits, the UTF-16 refusal and what to do in Excel, column mapping, the permission tick, the source note, and what each row becomes.
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Addresses that cannot receive mail
The domain check Issue Mint runs on imports and signup forms: what it tests, what it refuses to test, its three biases towards keeping an address, and the control probe.
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Refused addresses
What Issue Mint records when an address is refused, which routes record a refusal and which deliberately do not, and the 180-day window measured from the last sighting.
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When an import is held for review
The four thresholds that hold an import for review, what the risk score reads, what a waiting-for-review address can and cannot do, and how the review ends either way.
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Double opt-in
What double opt-in does in Issue Mint, what a reader sees and receives, the single reminder three days later, and why imported readers are not asked to confirm.
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Unsubscribing
The unsubscribe page a reader lands on, the undo button beside it, why Issue Mint has no preference centre, and how an unsubscribe is counted against one issue.
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Deleting a subscriber
How deletion works on the subscriber list, which details are removed, which send-log rows stay behind without a name on them, and why past issue reports do not change.
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Moving your list from Mailchimp
Where the Mailchimp contact export lives, which of its many columns Issue Mint reads, what to map them to, and why the imported total is lower than your audience count.
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Moving your list from Substack
How to get your subscriber CSV out of Substack, which columns to map, what happens to paid subscribers, and what your Substack archive should do afterwards.
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Moving your list from beehiiv
Where the beehiiv subscriber export lives, how to leave inactive readers behind, which two columns to map, and how to read the counts once the import finishes.
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Moving your list from Buttondown
How to export subscribers from Buttondown, what to do with its tags, notes and metadata columns, and which readers to leave behind before you upload.
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Moving your list from Kit, formerly ConvertKit
How the Kit subscriber export works, why the selection you make while exporting matters more than the mapping, and what a Kit list looks like once it lands.
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Moving your list from Curated
How to get your readers out of Curated and into Issue Mint, which columns to map, what the counts mean, and which parts of a Curated publication you rebuild by hand.
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