Deliverability
What to do in the product to keep your issues arriving. The concepts behind it are in the glossary and the blog; this is the operating manual.
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The two kinds of test send
Issue Mint has two test sends: a short note proving a message can leave, and the issue itself sent to one address. Neither reaches your subscribers.
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What the delivery numbers mean
The funnel on an issue report, what the delivered count includes and excludes, the grouped failure reasons, and the warning on a send that mostly worked.
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Bounces and complaints
What Issue Mint does with an address that bounces or reports spam, why a transient bounce changes nothing, and why the two are suppressed in different places.
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Unsubscribing, and what every issue carries
The footer on every issue, the headers behind a mail client's unsubscribe button, what happens when a reader uses it, and the undo on the page they land on.
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