Billing and plans
Your plan follows your list. It moves up when the list grows and back down when it shrinks, and you do not have to ask for either.
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The five plans
The five Issue Mint plans and their subscriber ceilings, how active subscribers are counted across every newsletter, and why no feature is held back for a larger plan.
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Automatic plan changes
How a plan moves on its own: the days spent over a limit before an upgrade, the same-night move for a list that jumps, downgrades at renewal, and the record of each one.
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The trial, and what happens when it ends
What the trial gives you, the two ceilings on trial sending, and which parts of Issue Mint stop when it expires while your public website carries on serving readers.
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Payments and invoices
How checkout works, where a promotion code goes in, what the billing portal handles, where your invoices are, and what happens while a failed payment is retried.
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Cancelling your subscription
Where cancelling happens, what keeps working until the period you paid for ends, what read-only means afterwards, and the retention window with the email that follows it.
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Outgrowing a plan, and outgrowing hosted sending
Two boundaries share the same number and mean different things: one moves your bill and asks nothing of you, the other asks you to connect your own sending account.
Try it on your own list.
14 days, every feature, no card. Sending works from the moment you sign up.
Start your trial