Contact
One address, read by a person. We reply within one working day, usually sooner.
Before you sign up
Not sure whether your newsletter is the right shape for this, or whether the email service you already pay for will work here? Ask. A straight answer costs us nothing and saves you a fortnight.
Help getting going
Adding your own web address, bringing a list across, or moving the sending into your own hands later on. Happy to go through any of it with you. Tell us your domain name and what you are looking at.
Email going to spam
Send us your sending domain and roughly what you are seeing, including which mail provider it is happening with, and we will look at it properly.
Billing
Plan changes, invoices, cancellations. Include the email address on the account.
Feature requests
Genuinely wanted. Tell us the problem rather than the feature and we will usually find a smaller solution.